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Customer Advisor 携程 (Ctrip.com International Ltd.)
nantong
Hospitality & Tourism
2100RMB
Bonus
0
-
Accommodation
No
No
Assist customers with their inquiries and concerns in
English via phone, chat, or email;
• Communicate effectively with customers, showing empathy and patience;
• Work as a part of a high-performing team, supporting and helping colleagues
and your Team Lead as required;
• Advocate the Trip.com culture both internally and externally;
• Assist with ad hoc projects assigned by Team Leads / Supervisors.
• Good computer skills and knowledge of Microsoft Office (Word, Excel,
PowerPoint etc.);
Proficiency in both verbal and written English;
• Have a passion for helping and supporting others. You gain a sense of
fulfilment from saving someone’s day;
• Able to work in shifts (morning, day, afternoon, and night), as well as during
weekends and public holidays;
• Good computer skills and knowledge of Microsoft Office (Word, Excel,
PowerPoint etc.);
• Positive and forward-thinking attitude, with a diligent and result-orientated
approach to work
• Have a passion for helping and supporting others. You gain a sense of
fulfilment from saving someone’s day;
• Able to work in shifts (morning, day, afternoon, and night), as well as during
weekends and public holidays;
• Good computer skills and knowledge of Microsoft Office (Word, Excel,
PowerPoint etc.);
• Positive and forward-thinking attitude, with a diligent and result-orientated
approach to work