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Hospitality & Tourism
2019-09-01 - 2019-09-30
No Accommodation
not fixed
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity Registers and rooms all arrivals according to established procedures Maintains intimate knowledge of departmental standards and procedures Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation Maintains cashier float and ensures accurate daily report of all money received Cashes hotel guest’s personal and travelers checks and assists with currency exchange Keeps abreast of allmodifications to accounting policies and procedures Responsible and attends to guest’s request of using the service of safety box at all times Knowledgeable of all specialpromotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Pacific club programs. Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within there servation systems Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a Pacific Brand Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderlystate al all times

Bachelor degree or  above

Basic communication skills in Chinese is preferred

Mature, accountable, able to meet tight deadlines, team player

Prefer English training related working experience

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